Keeping our local services running well takes smart ideas that save time. We're excited to share the latest updates on our Address Change Form automation project. If you're updating your property tax bill mailing address, you might have noticed some improvements already!
The Address Change Process: Why It Matters
When you update your property tax bill mailing address, it needs to be processed quickly and correctly. In the past, our county team did this manually, which took a lot of time and repetition. With up to hundreds of address updates each month, we needed a better solution.
That's where Google Sheets, JotForm, and Google App Scripts come in. Residents can now submit address changes through an online form. The information goes into a Google Sheet and triggers a CSV email for processing, removing most of the manual work.
It's important to note that there is still a human check in this process. The approval of address changes ensures accuracy and helps keep everyone informed. By automating the repetitive parts of the process, we are freeing up staff time to focus on more critical tasks that require their expertise.
1. Residents Submit an Address Change: The online form, powered by JotForm, collects details like name, old address, new address, and parcel numbers.
2. Automatic Data Entry: A built-in JotForm integration with Google Sheets sends the data to a Google Sheet, and Google App Scripts are used as a workaround to update records when they are approved.
3. CSV Generation and Emailing: Automation in Google Sheets creates a CSV file and emails it to the appropriate department for processing.
What’s New in the Latest Update?
Our latest update was inspired by feedback from local units and the public. People wanted an easier way to handle multiple parcels in one submission, so we added a bulk address change feature. Now, users can submit up to 10 parcel numbers with one form.
Here's what this means:
1. Bulk Parcel Submissions: Include up to 10 parcel numbers with one address change form, which is helpful for businesses and property managers.
2. Simpler Workflow: Submit one form for multiple properties, which automatically creates a CSV record for each parcel. This saves time and ensures accuracy.
3. Improved Robustness: We made the backend more robust to ensure no data is missed, adding checks and processes that improve reliability and reduce the chance of errors.
Even Easier Address Updates
This project shows how listening to feedback leads to real improvements. Local units and users needed a way to handle multiple parcels at once, so we made the system more user-friendly. Working together like this helps us keep improving our digital services.
Conclusion
The recent update to our address change system—especially the bulk submission feature—shows our commitment to making county services efficient and easy to use. By listening to the community, we've made processes faster and saved everyone time.
Have multiple parcels to update? Head over to our online form and let the automation do the rest!
Stay tuned for more updates as we keep improving our county’s digital services.
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